Privacy Policy

Last Updated: October 31, 2025
Effective Date: October 31, 2025

This Privacy Policy describes how Locketi (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase on https://locketi.com (“Service”). By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

We may update this Privacy Policy from time to time. When updated, the “Last Updated” date will be revised.

Continued use of the Service after changes means you accept the updated policy.

1. Information We Collect

We collect the following personal information:

  • Name
  • Last Name
  • Email
  • Mobile Number
  • Billing & Shipping Address
  • Order Details
  • Payment Information (processed securely by Stripe/PayPal/Revolut/Mollie)
  • Device & Usage Data (IP, browser, pages visited)
  • Cookies & tracking data (see Cookie Policy)

2. How We Collect Information

We collect information when:

  • You place an order
  • You create an account
  • You contact customer support
  • You interact with the website
  • Cookies and analytics tools automatically collect data

3. How We Use Your Information

We use your information for:

  • Processing and delivering orders
  • Creating and managing your account
  • Responding to customer inquiries
  • Processing payments securely
  • Sending order updates
  • Improving website functionality and security
  • Analytics (only with consent)
  • Marketing and advertising (only with consent)

If we need to use your information for another purpose, we will request your consent beforehand.

4. How We Share Your Information

We share your data only when necessary:

  • Payment processors (Stripe, PayPal, Revolut, Mollie)
  • Shipping carriers to deliver your order
  • Analytics and advertising partners (with consent)
  • Customer support software
  • IT service providers

We do not sell your personal data. We may disclose data if required by law, to protect our rights, or as part of a business acquisition.

5. Retention of Your Information

We retain personal data only as long as necessary:

  • Order data: 10 years (legal requirement)
  • Account data: until your account is deleted
  • Analytics & marketing data: per Cookie Policy

6. Your Rights

Depending on the law that applies, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise rights, email: info@locketi.com

7. Cookies & Tracking Technologies

Please refer to our Cookie Policy for detailed information about cookies, consent, and how to manage preferences.

8. Security

We use reasonable technical and organizational measures to protect your information. However, no online service can guarantee absolute security.

9. Contact / Data Protection

If you have questions about this Privacy Policy or your data, you may contact us at: info@locketi.com